i called singtel yesterday to inquire about terminating my mio broadband/landline/mobile phone plan. i got a rude shock when the customer service person told me that it will costs me $600 to terminate my account. there is this service/admin fee, cancellation fee, early termination contract fee, one for the broadband and the other for mobile. i am not sure if there is a magic formula they apply, because the total fees amounts to the same if i were to keep my account until it expires in sept 09.
either way, they win and i lose.
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